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Please read GCP FAQ section before calling

GCP Online Course Frequently Asked Questions

1. What is the GCP online course?
2. Who should take the course?
3. Can I see a demonstration of the GCP online training?
4. I am looking to purchase multiple licences for the organisation that I represent. What is the procedure?
5. Is it possible to track the progress of the GCP licence holders within my organisation?
6. What does the GCP online course package include?
7. When do I gain my ICH-GCP certification?
8. What is the price of your GCP online course?
9. What types of payments do you accept?
10. How long will it take to complete the course?
11. Do I have to work through the course in one sitting?
12. How many times can I attempt the exam?
13. I need a receipt for the course in order to get a refund from my organisation. What should I do?
14. Does your GCP course provide any CPD credits?
15. How many versions of the course are out there?
16. I am an administrator of a group and I would like to take the course myself, what should I do?
 

1. What is the GCP online course?


Infonetica's ICH-GCP online course delivers an up-to-date and comprehensive guide to the basic principles of ICH Good Clinical Practice. Different versions of the training cover the changes/amendments proposed in the EU Directive 2005/28/EC, UK MHRA regulations, US FDA regulations, and Arzneimittelgesetz (AMG) accordingly.

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2. Who should take the course?


The online GCP course is aimed at anyone requiring a thorough understanding of the key areas critical to ICH Good Clinical Practice and is also suitable for those looking for a refresher course to update previous GCP training. The course is adapted to the needs of organizations wishing to purchase multiple licenses for their employees. A nominated administrator within the organization is able to control the allocation of licenses, track user progress, access trainee certificates, and generate group statistics via a comprehensive administration panel.

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3. Can I see a demonstration of the GCP online training?


Yes, if you would like to preview the course, please click the following link:
http://www.onlinegcp.comdefault.aspx?page=freepreview

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4. I am looking to purchase multiple licences for the organisation that I represent. What is the procedure?


In order to set up a multi-licence account we will need you to fill in the following purchase order form: http://www.onlinegcp.comdefault.aspx?page=purchaseorderform On receipt of your completed order form Infonetica will set up a group account for your organisation. Your GCP licences will be placed into this account and you will be asked to elect a group administrator to manage individual licence allocation.

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5. Is it possible to track the progress of the GCP licence holders within my organisation?


Yes. We understand that having control over the working and learning process is of vital importance. We have developed a very easy to use and comprehensive administrator panel. It allows the group administrator to fully monitor every person’s progress through the course and the exam, as well as generating useful statistics relating to exam performance.

To preview the administrator panel, please click the following link:
http://www.onlinegcp.comdefault.aspx?page=login and scroll down.

You will then need to enter the following login details:

User name:
Password:

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6. What does the GCP online course package include?


The GCP online package includes interactive course chapters with embedded useful documents, links to related websites, full searchable glossary and a bookmarking facility. The optional online multiple choice exam, which brings a certificate upon its completion, is also included.

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7. When do I gain my ICH-GCP certification?


Immediately after you have passed the online multiple choice exam, your certificate will download into your user account. The certificate can be saved as an electronic file and also printed out for your training records. If you would like to view a sample certificate please click the following link: http://gcptraining.org.uk/Files/Doc/Certificate.pdf

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8. What is the price of your GCP online course?


A single licence for our GCP online courses start at £69 + VAT. However, discounts are available for bulk licences. Please click the following link to see our full price list:
http://www.onlinegcp.comdefault.aspx?page=coursesdetails

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9. What types of payments do you accept?


We accept the following cards: Visa Debit, Visa Credit, Maestro, Mastercard and Solo and payment is processed through Sagepay.
Follow the links on the website to purchase your license:

     For a single license, please visit the ‘Purchase Options’ page, choose the options from the drop-boxes, which apply to you, and proceed to pay online by completing the card payment details.
     For multiple licenses, please visit the ‘Purchase Options’ page, choose the options from the drop-boxes, which apply to your organization, and click on ‘Send a Purchase Order Form’ to complete the order details. An invoice will be issued, based on the information you provided, which you will use to complete the payment by bank transfer. If your organization prefers payment through a credit card, you will need to fill out a credit card form, in addition to the above-described. Once we have received the filled in purchase order and credit card forms, we will complete the transaction on your behalf and send you a receipt for your purchase.

If your organization works on a Purchase Order number system, please ensure that you provide the Purchase order number in the relevant box.

If you or your trust/organization has already purchased multiple GCP licenses and you would like to purchase additional licenses, please enter your order details, ensuring that you enter the name of the organization that holds the existing account in the relevant box. Once we receive your order the licenses will be added to your account and an invoice will be sent to the address provided.

Please note that our terms are "Payment due 30 days from date of "invoice".


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10. How long will it take to complete the course?


As a rough guide, it takes an average of six hours to complete the ICH GCP course with an extra three for the interactive version. However, the pace is dictated entirely by the user and those with an existing knowledge of ICH GCP may complete the course more quickly. The online exam can be taken as soon as is preferred and may take around one hour to complete.

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11. Do I have to work through the course in one sitting?


No, users can log in and out of the course wherever there is an internet connection, and so can work though the course material at their own pace, as and when convenient.

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12. How many times can I attempt the exam?


There is no limit. You can sit the exam as many times as necessary. However, please note that once you have passed the exam - by answering 80% or more questions correctly - you will no longer have access to the exam.

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13. I need a receipt for the course in order to get a refund from my organisation. What should I do?


If you would like to get a receipt for the course, you should send a request to salesnotifications@infonetica.net containing your account details as well as a return address.

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14. Does your GCP course provide any CPD credits?


Yes, our GCP course has been accredited for 6 Continuing Professional Development Points for the ICH GCP course and 9 for the interactive version, by the Faculty of Pharmaceutical Medicine.

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15. How many versions of the course are out there?


There are several versions of the course, each of which is dedicated to a country or region and, as such, follows the rules and regulations applicable there. Currently, there are versions available for:
  • International ICH-GCP – this version of the training covers strictly ICH regulations and guidelines, which are internationally accepted and serve as basis to each country’s local GCP regulations. The International version of the training is also available in Bulgarian, English, French, Italian, Japanese, Polish, Portuguese, Russian and Spanish.
  • UK GCP – this version covers both ICH and UK-specific regulations, including statutory instruments
  • US GCP – this version covers both ICH and US regulations, as administered by the FDA
  • German GCP – this version covers ICH and German regulations under the local guidelines and the AMG (Arzneimittelgesetz)
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16. I am an administrator of a group and I would like to take the course myself, what should I do?


If you are a group administrator, your email has been registered in the system as such. If you would like to issue a licence to yourself for the course you should use a different email address – this could be either a work or personal email address.

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